Terms & Conditions

Last Updated: July 15, 2026

Welcome to Nova Mart. By accessing or using our website, you agree to comply with and be bound by the following Terms & Conditions. If you do not agree with these terms, please do not use our website.

1. General

Nova Mart reserves the right to modify these Terms & Conditions at any time without prior notice. Continued use of our website after changes are posted constitutes your acceptance of the updated terms.

2. Products

We strive to provide accurate product descriptions, images, and pricing. However, minor variations may occur, and we reserve the right to correct any errors or inaccuracies at any time.

3. Orders

All orders are subject to availability and confirmation. Nova Mart reserves the right to refuse or cancel any order due to pricing errors, suspected fraud, or other unforeseen circumstances.

4. Payment Policy

Nova Mart currently operates on a Cash on Delivery (COD) basis only.

• We do not accept advance payments.
• Payment must be made in full to the courier at the time of delivery.
• Orders may be cancelled if they cannot be confirmed.

5. Shipping

Orders are processed within 1–2 business days and are typically delivered within 3–7 business days. Delivery times may vary depending on your location and courier services.

6. Returns & Exchanges

Returns or exchanges are accepted only for products that are damaged, defective, or incorrect upon delivery. Customers must report any issues within 48 hours of receiving the order. Returned items must be unused and in their original packaging.

7. Intellectual Property

All content on the Nova Mart website, including logos, images, text, graphics, and designs, is the property of Nova Mart and may not be copied, reproduced, or used without prior written permission.

8. Limitation of Liability

Nova Mart shall not be liable for any indirect, incidental, or consequential damages arising from the use of our website or products beyond the amount paid for the purchased item.

9. Privacy

Customer information is collected only for order processing and customer support. We do not sell or share personal information with third parties except as required to complete your order or comply with applicable laws.

10. Governing Law

These Terms & Conditions shall be governed by and interpreted in accordance with the laws applicable in your jurisdiction.

11. Contact Us

If you have any questions regarding these Terms & Conditions, please contact our customer support team through the contact information provided on our website.